The Nigerian missions in the United States had on Saturday successfully tackled the technical challenges that disrupted passport services for some days.
In an announcement via website, Nigerian consulate in USA, says the technical glitches that led to the suspension of biometric capturing for passport applicants have been resolved and passport services are to resume Monday, 20th November, 2023.
“This is to inform all passport applicants scheduled for biometric capture on Monday, November 13th to Thursday, 16th, that the appointment has been rescheduled for Monday, 20th to Wednesday, 22nd November, 2023.”
“Affected applicants should visit the Embassy on any of the rescheduled days to complete their biometric capture process.”
According to NAN, a source at the embassy reported that the problem was successfully rectified over the weekend.
The source stated, “The system is back over the weekend. The experts worked tirelessly to resolve it, and we are back. We fixed it yesterday (Saturday) and test ran it. The system is back, and all the centres are fine, both New York and Atlanta. The server in DC is connected to Atlanta and New York, so whatever happens to our server affects other Missions.”
The technical glitches, attributed to a faulty server, that led to the suspension of biometric processing for passport applicants was announced on Monday the 13th of November, 2023.
